Seneca On-Site Warranty

Seneca Data Distributors, Inc. utilizes a network of over 8,000 engineers nationwide to provide our clients with services ranging from standard, next day, onsite support to in-house 24 x 7 phone support.

Seneca is focused on supporting all of our customers with cost-effective service solutions. Using a nationwide onsite warranty provider, Seneca provides network and logistic services for logging, coordinating, and monitoring onsite repairs for systems under warranty. Our customers can be confident that all products will experience minimal interruptions in their business due to system failure.


In addition, when you add onsite warranty services to your system, customers will find the support information located on the side of their chassis including an 800 # and a web address giving full instructions on how to obtain onsite services and procedures, and details about locating their system serial number. For convenience, only the system serial number will be required by customers to obtain onsite service.

Please view the onsite instructions for more information »

On-Site Warranty Process

Click on the image to download a PDF of the process.

on-site warranty workflow