Windows 10 Software Recovery/Restore Options

Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. To get started, go to Settings > Update & Security > Reset this PC > Get started and choose an option.

Keep my files Option

  • Reinstalls Windows 10 and keeps your personal files.
  • Removes apps and drivers you installed.
  • Removes changes you made to settings.
  • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

Remove Everything Option

  • Reinstalls Windows 10 and removes all your personal files.
  • Removes apps and drivers you installed.
  • Removes changes you made to settings.
  • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)
  • If you’re planning to donate, recycle, or sell your PC, use this option and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover files you’ve removed.

Restore Factory Settings Option

  • Reinstalls Windows 10 and removes your personal files.
  • Removes apps and drivers you installed.
  • Removes changes you made to settings.
  • Reinstalls any apps your PC manufacturer installed on your PC.
  • This option isn’t available on all PCs.
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Windows 8.1 Software Recovery/Restore Options

In the event of a hard drive or software failure, your computer has an integrated software program referred to as PC Angel Recovery, that allows you to restore any factory loaded program, device driver, and/or recover your entire system back to the day you received it from the factory.

Recovery will automatically start after your system crashes twice or you may launch it through the shortcut located on your desktop.

  1. On the PC Angel Recovery welcome page click on Start
  2. Select System Recovery
  3. Then click on Reboot to access to the recovery partition
  4. The screen will change to blue, then select Troubleshoot
  5. Select PC Angel Recovery
  6. Click on Start, Restore Menu and click System Recovery
  7. Choose Windows Recovery if you want to delete only the system partition or select Full Recovery to wipe the entire hard drive, then select OK
  8. Click on the corresponding restoration media and then Continue
  9. Then Select the point in time backup and then Continue to start the recovery process
  10. Select Close to restart the system
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Windows 7 Software Recovery/Restore Options

In the event of a hard drive or software failure, your computer has an integrated software program referred to as the Seneca Recovery Center, that allows you to restore any factory loaded program, device driver, and/or recover your entire system back to the day you received it from the factory.

  1. For Windows 7 and Windows Vista; while starting the computer, press the F8 key and follow steps 2–5. For Windows XP, press the F10 key and the recovery process will automatically start.
  2. Select Repair Your Computer, this will launch the Seneca Recovery Center. At the welcome screen select Next to enter the Seneca System Recovery menu.
  3. You can select a Recovery with Automatic Data Backup or a Full Factory Recovery (the Full System Recovery option will destroy all user data).
  4. After the Full Recovery is complete, you will need to reinstall any programs that were installed after the system left the factory.
  5. You will also need to reinstall operating system and application updates to the system as well.
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PC Angel Recovery

Recovery Solution FAQs

Should I perform progressive backups?

PC Angel does not require progressive backups as the technology is based on Non-destructive Recovery / Repair! The progressive backup is used to go back to a point in the history of the PC if the recovery solution doesn’t have the possibility to restore without data loss. The real problem with progressive backup is that it will backup the problem as well as the good data. If a virus is present on the system, the virus will be backed up and then restored. This means you still have the problem you are trying to get rid of and you don’t have a clean copy of your files anymore. PC Angel’s approach is to offer the user the ability to backup all their data prior to doing a destructive recovery.

Should I save users’ applications?

In non destructive mode: All user applications are saved and work the same way as before the recovery. Even the Windows Updates are reset back to start and then you can download them again to bring your system to full working order without any data or application loss.

In semi destructive mode: The applications are present in the backup but can’t be used. However, user data for these applications can be recovered by copy and paste (e.g. if using outlook, the PST files can be retrieved out of their respective directory and placed in the new one created by the new install of outlook).

In destructive mode: PC returns to factory settings, therefore none of the user data/applications are present on the PC anymore. The user is allowed to backup their data files to CD, DVD or another HDD prior to a destructive recovery so that they are not lost.

When I perform a recovery, how do I keep the new drivers and OS updates? If I don’t, how will my PC work when I am done?

In non destructive mode: Drivers and OS updates are not affected as they are considered as user data and kept / downloaded again after recovery.

In semi destructive mode and destructive mode: The configuration is driven by original OS and Drivers (PC works properly as when the PC was new), therefore updates will need to be downloaded again from MS updates.

How do I keep from losing my data and apps if Non-destructive recovery doesn’t work?

Use semi destructive mode or data backup mode if destructive recovery is chosen. See above for detailed description

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